Privacy Policy
Welcome to Crust & Basil Pizzeria (the “Site”). We respect your privacy and are committed to protecting your personal data. This policy explains what data we collect, how we use it, and your rights in relation to your information when you visit riverfordhaven.xyz and use our services, including ordering from our pizzeria. By using the Site, you agree to the collection and use of information in accordance with this policy.
Data we collect
We may collect several categories of information from or about you:
- Personal identification data, such as name, email address, phone number, delivery address including 12 Pizza Street, London, WC2E 9LR, United Kingdom.
- Transaction data, including orders placed, payment method, and billing details.
- Usage data, such as pages visited, time spent on pages, and site navigation patterns.
- Device and connection data, including IP address, browser type, and language settings.
How we use your data
We use your information to:
- Process and fulfill orders for pizza and related items, including juice or lemonade as lemonades.
- Communicate with you about orders, updates, promotions, and customer service requests.
- Improve our Site, tailor content, and analyze trends to enhance the customer experience.
- Meet legal obligations, resolve disputes, and prevent fraud or misuse of the Site.
Legal bases for processing
We rely on several lawful bases to process your data, including:
- Performance of a contract (to fulfill orders).
- Consent (where you have provided explicit permission for certain processing).
- Legitimate interests (for security, fraud prevention, and improvement of services).
Cookies and tracking technologies
We use cookies and similar technologies to enhance your experience, analyze site usage, and tailor content. You can adjust your browser settings to decline cookies, but this may limit some features of the Site. We may use session cookies for login status and shopping cart persistence.
Third-party services
We may share your information with service providers who assist in operating the Site, processing payments, delivering food, or conducting analytics. These parties are obligated to protect your data and may include partners located outside United Kingdom as necessary for business operations. We do not sell your personal data to third parties for their own marketing purposes.
Data security
We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, alteration, disclosure, or destruction. Access to personal data is restricted to employees and contractors who need it to perform their tasks and are bound by confidentiality obligations.
Data retention
We retain your personal data for as long as necessary to fulfill the purposes described in this policy, including for the purposes of satisfying any legal, accounting, or reporting requirements. When there is no longer a legitimate business need, we will securely delete or anonymize your information.
Your rights
You may have rights under applicable data protection laws, including the right to access, correct, delete, or restrict your personal data; the right to object to processing; and the right to data portability where applicable. If you wish to exercise these rights, please contact us using the information below. You may also opt out of marketing communications at any time.
International transfers
Your information may be transferred to and maintained on servers located outside your country or region. When transferring, we rely on appropriate safeguards to protect your data in accordance with this policy and applicable law.
Children’s privacy
Our Site is not directed at children under the age of 16. We do not knowingly collect personal data from children. If you learn that a child has provided us with personal data, please contact us to take steps to remove such information.
Changes to this policy
We may update this Privacy Policy from time to time. If we make material changes, we will provide notice through the Site or other appropriate channels. Your continued use of the Site after the updated policy takes effect constitutes your acceptance of the changes.
Contact us
If you have questions about this policy or how we handle your data, please contact us at +44 20 7946 0958 or via the contact page on riverfordhaven.xyz. For postal inquiries, write to 12 Pizza Street, London, WC2E 9LR, United Kingdom.
Last updated: 2025-10-10